The Tetova Platform | Support, Operations & Growth
Tetova
THE TETOVA PLATFORM

Your teams, connected.
Your operation, in view.

Serve customers, run the operation, and grow repeat revenue without losing the order and customer context between teams.

CHOOSE YOUR STARTING POINT

Every product has
a clear job to do.

Adopt the workflow your team needs today. The wider value comes from keeping support, operations, marketing, mobile, and Shopify context close enough to work together.

01 / SERVE

Serve customers

Answer questions and take the next useful action.

AI SUPPORT

Voice, support email, and chat

Let Alex look up orders, answer customers, help file returns, and escalate to your team.

Explore AI Support ↗
02 / OPERATE

Run operations

Move requests, items, and orders through clear workflows.

RETURNS

From request to resolution

Customer portal, AI-assisted filing, tracking calendar, inspection, refund or exchange, and restocking.

Explore Returns ↗FULFILLMENT

From shelf to shipment

Picking, tote staging, packing, shipping, physical locations, and putaway.

Explore Fulfillment ↗PRODUCT & CATALOG

From product data to shelf location

Product-quality audits, wholesale catalog details, and SKU-to-shelf placement.

Explore Product Management ↗
03 / GROW

Grow the relationship

Own the message and the place customers return to.

MARKETING

Email campaigns and push

AI-assisted drafts, human approval, Shopify audiences, deep links, and performance reporting.

Explore Marketing ↗MOBILE APP

Your native customer surface

A branded mobile experience and visual builder designed to connect with the rest of Tetova.

Explore Mobile App ↗
FOLLOW THE CUSTOMER LIFECYCLE

The context stays useful
after the order is placed.

The same order can move through mobile, support, returns, warehouse work, and the next campaign. Tetova creates one place for those workflows to meet.

01 / BUY

Mobile + Shopify

The customer discovers products and completes a purchase.

02 / ASK

AI Support

Voice, email, or chat starts with store and order context.

03 / RESOLVE

Returns + Fulfillment

The request becomes receiving, inspection, restocking, or replacement work.

04 / RETURN

Marketing + Mobile

The next relevant message brings the customer back into the experience.

SHOPIFY IS THE FOUNDATION

Orders, customers,
products, and inventory.

Tetova uses the commerce context teams need to answer, decide, move, and communicate. Your store configuration and connected services determine the actions available in each workflow.

Explore Shopify integration ↗
ONE PLATFORM, FLEXIBLE ENTRY

Start where the work
costs you most.

The six core products have published starting prices. Choose one workflow or connect them with Tetova One.

Explore pricing ↗
LET’S MAP THE PLATFORM TO YOUR STORE

See the pieces you need.
Then see how they connect.

Choose a focused walkthrough of support, operations, growth, or the full customer lifecycle.

See Tetova in action ↗